Last Updated:January 6, 2026
Introduction
Pangea Labs LTD (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.sensai-tech.com (the “Site”) or interact with our services.
This policy applies to information collected through:
- Our website
- Email and other electronic communications
- Marketing interactions
- Third-party platforms where we maintain a presence
Please read this Privacy Policy carefully. By using our Site, you consent to the practices described in this policy.
Information We Collect
- Information You Provide to Us
We collect information that you voluntarily provide when you:
- Fill out contact forms
- Subscribe to newsletters or marketing communications
- Request product demos or sandbox access
- Download resources (whitepapers, guides, etc.)
- Communicate with us via email or chat
- Register for webinars or events
- Participate in surveys or feedback requests
Types of information collected:
- Name and contact information (email, phone number)
- Company name and job title
- Professional information
- Communication preferences
- Any other information you choose to provide
- Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing behavior:
Technical Information:
- IP address
- Browser type and version
- Operating system
- Device type and identifiers
- Screen resolution
- Time zone setting
Usage Information:
- Pages visited and content viewed
- Time spent on pages
- Links clicked
- Referring website
- Search terms used to find our Site
- Navigation paths through our Site
Location Information:
- Country and city (derived from IP address)
- General geographic location
- Information from Third Parties
We may receive information about you from:
- Resellers and Partners: When you interact with our authorized resellers
- Marketing Platforms: Data enrichment services that supplement information you provide
- Social Media: If you interact with us on social platforms
- Public Sources: Publicly available business information
- Analytics Providers: Aggregated usage data
How We Use Your Information
We use collected information for the following purposes:
- Marketing Communications
- Sending promotional emails and newsletters
- Providing product updates and company news
- Sharing relevant content (blog posts, case studies, whitepapers)
- Inviting you to webinars and events
- Conducting market research and surveys
- Building and managing marketing audiences
- Personalizing marketing messages
- Lead generation and nurturing
- Account-based marketing campaigns
- Site Operation and Improvement
- Providing and maintaining Site functionality
- Improving user experience
- Analyzing Site usage patterns
- Identifying and fixing technical issues
- Testing new features
- Personalizing content
- Business Operations
- Responding to inquiries and support requests
- Managing sandbox and trial access
- Processing requests for information
- Maintaining business relationships
- Compliance with legal obligations
- Protecting against fraud and security threats
- Analytics and Research
- Understanding user behavior and preferences
- Measuring marketing campaign effectiveness
- Conducting market research
- Identifying trends and insights
- Improving our products and services
Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process personal data based on:
- Consent: When you opt in to marketing communications or accept cookies
- Legitimate Interests: For analytics, fraud prevention, and business operations
- Contractual Necessity: To provide services you request
- Legal Obligation: To comply with applicable laws
How We Share Your Information
We may share your information with:
- Service Providers
Third-party vendors who perform services on our behalf:
- Email marketing platforms (e.g., Mailchimp, HubSpot)
- Analytics providers (e.g., Google Analytics)
- Customer relationship management (CRM) systems
- Cloud hosting providers
- Marketing automation tools
- Website chat services
These providers are contractually obligated to protect your data and use it only for specified purposes.
- Resellers and Partners
When you express interest in our products, we may share your information with authorized resellers who can assist with sales and support in your region.
- Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Respond to government requests
- Protect our rights and property
- Prevent fraud or security threats
- Protect user safety
- Aggregated Data
We may share anonymized, aggregated data that cannot identify you individually with third parties for analytical or marketing purposes.
International Data Transfers
We are located in Israel, and your information may be transferred to and processed in countries outside your residence. These countries may have different data protection laws.
When transferring data internationally, we ensure appropriate safeguards:
- Standard Contractual Clauses (for EEA transfers)
- Privacy Shield certification (where applicable)
- Adequacy decisions
- Explicit consent
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy:
- Marketing data: Until you opt out or 24 months of inactivity
- Analytics data: 26 months
- Contact inquiries: 3 years
- Account information: Duration of relationship plus 7 years
- Legal retention requirements: As required by law
After retention periods expire, we securely delete or anonymize your data.
Your Privacy Rights
Rights for All Users:
- Access: Request information about data we hold
- Correction: Update inaccurate information
- Deletion: Request deletion of your data
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to certain processing activities
Additional Rights (GDPR – EEA Users):
- Data Portability: Receive your data in a portable format
- Restrict Processing: Limit how we use your data
- Withdraw Consent: Withdraw previously given consent
- Lodge Complaint: File a complaint with supervisory authority
Additional Rights (CCPA – California Users):
- Know: What personal information is collected, used, shared, or sold
- Delete: Request deletion of personal information
- Opt-Out: Opt out of sale of personal information (Note: We do not sell personal information)
- Non-Discrimination: Not be discriminated against for exercising rights
How to Exercise Your Rights
To exercise your privacy rights:
- Email: info@sensai-tech.com
- Phone: [PHONE]
- Mail: [COMPANY ADDRESS]
- Unsubscribe: Click “unsubscribe” link in marketing emails
We will respond to requests within:
- 30 days (GDPR)
- 45 days (CCPA)
We may require verification of your identity before processing requests.
Marketing Communications
Subscription
When you provide your email address, you may receive:
- Product updates and announcements
- Educational content and resources
- Event invitations
- Promotional offers
- Company news
Opt-Out
You can opt out of marketing communications at any time by:
- Clicking “unsubscribe” in any marketing email
- Contacting us at info@sensai-tech.com
- Updating preferences in your account settings (if applicable)
Note: You may still receive transactional or administrative communications even after opting out of marketing.
Cookies and Tracking
We use cookies and similar technologies for analytics and marketing purposes. For detailed information, please see our Cookies Policy.
You can control cookies through:
- Our cookie consent banner
- Browser settings
- Opt-out tools
Data Security
We implement appropriate technical and organizational measures to protect your data:
Technical Measures:
- Encryption (in transit and at rest)
- Secure servers and databases
- Firewalls and intrusion detection
- Regular security assessments
- Access controls and authentication
Organizational Measures:
- Employee training
- Confidentiality agreements
- Data minimization practices
- Incident response procedures
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
Children’s Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
California Residents
In addition to the rights described above, California residents have:
Right to Know:
We have disclosed the categories of personal information collected and shared in this policy.
Do Not Sell:
We do not sell personal information as defined by CCPA.
Shine the Light:
You may request information about sharing of personal information with third parties for their direct marketing purposes.
Minors:
We do not sell information of minors under 16.
Nevada Residents
Nevada residents may opt out of the sale of covered personal information. We do not currently sell personal information as defined by Nevada law.
European Users (GDPR)
Data Controller:
Pangea Labs LTD is the data controller for information collected through the Site.
Data Protection Officer:
Contact our DPO at dpo@sensai-tech.com
Supervisory Authority:
You have the right to lodge a complaint with your local data protection authority.
Legal Basis:
We process data based on consent, legitimate interests, contractual necessity, or legal obligation.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Updating the “Last Updated” date
- Posting a notice on our Site
- Sending an email notification (for significant changes)
Your continued use of the Site after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices:
Pangea Labs LTD
Privacy Team
Email: info@sensai-tech.com
Address: 1 Zarhin St. Raanana, Israel
Response Time: We aim to respond within 5 business days.